It can also be a daunting one; recruiting externally can prove a costly decision and choosing the wrong recruitment company can result in financial losses for businesses and missed opportunities for jobseekers. Having now been accredited as an ISO 9001 business, Recart offers the quality standard required for recruitment projects at some of the world’s biggest companies.
ISO 9001, a global quality management system certification, is an independent verification of Recart’s dedication to high-quality customer service. “This is a big achievement for us and one that opens the door to working with some exciting and inspiring businesses across the world,” said Lee Bown, Recart’s Managing Director. “We are ready to move to the next level within the industry; this certification will benchmark our business. ISO certification sends out a message of encouragement to our clients, candidates, and existing and future staff; it is an independent verification of our commitment to quality, continual improvement, job satisfaction, and customer service.”
The International Organisation of Standardisation – an independent, non-government organisation – is the world’s largest developer of voluntary international standards. ISO 9001 recognises a systematic, quality-driven approach to continuous improvement and a right-first-time approach. Customer focus, processes, systems management, and continual improvement were included in the quality criteria assessed for Recart to achieve the award.